According to the Gartner 2023 CIO and Technology Executive Survey—which included 2,203 CIO respondents in 81 countries and all major industries—cybersecurity was a primary focus for the year, with 66% indicating increased investments in cyber and information security. Exploits like malware, phishing scams, and other viruses affect everyone, from local family businesses to large corporations. Hackers commit cyberattacks daily, so companies of all sizes must prioritize cybersecurity and invest in measures to protect their data and systems.

  1. Adjust Your Messaging

Another benefit to employee communications platforms is targeting your message to specific groups of employees within a given department, regional office, or production site. Different teams will face different vulnerabilities if a cyber security threat occurs, so each team needs to know the best way to respond within their department to ensure the entire business’s safety. With effective internal communication, you can tailor your cybersecurity advice and instructions in a relevant, engaging, and meaningful way for each type of user.

  1. Train All Employees on Cyber Security

Among the root causes of cyberattacks, human error is number one—responsible for an estimated 82% of data breaches, according to Verizon’s 2022 Data Breach Investigations Report. Whether it is the use of stolen credentials, phishing, or simply an error, people continue to play a large part in incidents and data breaches alike.

Hackers are constantly developing new tricks and ever-more sophisticated ways of stealing information, so routine cybersecurity training should be integrated into your business operations. Everyone should have at least a basic understanding of safety, security, and privacy fundamentals. Providing training will help all employees know how to implement the best practices for cyber risk management and give them more confidence to know what to do if there is a breach.

How can this be done? HR and the internal communications teams can ensure that everyone is aware of security training assignments, they can send reminders to those who haven’t completed training on time, and they can track engagement with security training messages to identify gaps—such as particular departments or locations with low engagement.

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