Before 2017, Dashers felt as though their livelihood was at the mercy of DoorDash since the company's deactivation processes were so opaque and confusing.

Nonetheless, a 2017 settlement of a class action lawsuit against DoorDash brought about some significant adjustments to the business's deactivation procedure. In the event that an account violates DoorDash's established policies or the conditions of the Independent Contractor Agreement, DoorDash now retains the authority to cancel the account. Additionally, information on appealing a deactivation decision is provided.

The following are the policy-based deactivation reasons:

Performance elements
low rates of acceptance
low rates of completion

Aspects of Security and Safety
Abuse, harassment, discrimination, or violence
Use of drugs or alcohol
Driving while intoxicated (on a bike, scooter, or in a vehicle) 
Criminal or illicit activity 

Background check failure
revealing sensitive information on a traveler 
tampering, touching, or opening food that has been delivered 
exchange of products or services outside the platform's bounds 

Factors that lead to platform violations
attempting to influence or interfere with the software or platform
Abuse of the DoorDash prepaid cards (also known as Red Cards)
Giving false or misleading information
Theft or covert duplication of electronic information from the platform
exchanging passwords or accounts with others, gaining illegal access, or violating the intellectual property rights of others
Factors Associated with Contract Violations
disregarding time-sensitive service deadlines or record-keeping requirements
Email and the Dasher platform (the App) are the usual means of communication for deactivations. If you want to know why anything happened, go to the latter. Depending on how any prospective appeal turns out, you may or may not need to hire legal counsel in order to sue DoorDash.

Do you know how to appeal doordash deactivation?

DoorDash developed a formal appeals mechanism as part of the 2017 settlement, and it is available on its website. Appeals are filed on the internet with a link. On the other hand, those whose accounts are canceled because of subpar performance metrics—like customer reviews or completion rates—cannot file appeals. 

Consult a lawyer to see whether you have a case if your DoorDash deactivation appeal is rejected and you believe the circumstances make it unwarranted.