The Banking, Financial Services, and Insurance (BFSI) sector, technology plays a pivotal role in driving innovation, enhancing customer experiences, and ensuring operational efficiency. However, many BFSI companies encounter challenges in their software development and maintenance processes, hindering their ability to adapt to market demands swiftly. One such company, housing a diverse portfolio of applications, faced significant hurdles in optimizing its software development lifecycle (SDLC).

Understanding the Client:

This BFSI company manages a vast array of applications critical to its operations, with 15 core applications identified as central to its functioning. The existing technology stack relies on a proprietary database, with certain applications integrating forms into their architecture. Despite their importance, these applications faced challenges in development and maintenance processes, leading to inefficiencies and hampered agility.

Future State Aspirations:

The company envisioned a future state where it would establish a matured DevSecOps environment, aiming to achieve several key objectives:

  • Near-Zero Touch Pipeline: Automating product development, infrastructure provisioning, application builds, deployments, and configuration changes.
  • Matured Source-Code Management: Implementing robust source-code management processes with review gates to ensure quality.
  • Defined and Repeatable Release Process: Establishing a standardized release process with quality and security gates to minimize deployment failures and bug leakage.
  • Modernization: Leveraging the latest technological advancements to modernize applications and infrastructure.
  • Common Processes Among Vendors: Standardizing processes across different vendors to enhance understanding and control over the SDLC.

Challenges and Proposed Solutions:

The BFSI company faced various challenges, including a lack of source code management, absence of documentation, lack of common processes, missing CI/CD and automated testing, no branching and merging strategy, and inconsistent sprint execution. To address these issues and achieve optimal software development and deployment processes, a comprehensive solution was proposed.

Proposed Solution:

The proposed solution aimed to address these challenges through a phased approach:

  • Stage 1: Implement Basic DevOps: Initial focus on implementing DevOps practices such as source code management and CI/CD processes for a subset of applications.
  • Stage 2: Modernization: Further modernization efforts including microservices architecture, test automation, security enhancements, and monitoring.

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Injecting Security into the SDLC:

Recognizing the critical importance of security, the solution included dedicated measures to inject security into the SDLC. This encompassed various security requirements, secure coding practices, static and dynamic application security testing, software component analysis, and security operations.

Outcomes:

The proposed solution successfully addressed the challenges, aligning with future aspirations, and leveraging Microsoft Azure’s DevOps capabilities. The outcomes included:

  • Establishment of common processes and increased visibility across different vendors.
  • Implementation of Azure DevOps for organized version control, sprint planning, and streamlined workflows.
  • Automation of builds, deployments, and infrastructure provisioning through Azure Pipelines and Automation.
  • Improved code quality, security, and release management processes.
  • Transition to microservices architecture and comprehensive monitoring using Azure services.

The BFSI company embarked on a transformative DevSecOps journey, laying the foundation for enhanced collaboration, automation, and overall development efficiency. By addressing foundational challenges and prioritizing security, the company positioned itself for sustained success in a competitive market. As digital transformation continues to reshape the BFSI sector, the adoption of DevSecOps principles will remain paramount in driving innovation, ensuring security, and delivering superior customer experiences.

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